- We never overbook or double book our spaces. Once your spot is reserved it is yours, regardless of what the weather or other circumstances may bring. If you can’t use your booked site then assign it to a friend. We charge a $30.00 fee for the transfer which must be made at least 24 hours prior to the check in date.
- Cancellation – Reservations can be canceled and refunded with a $20.00 Administration Fee up to 30 days prior to the check in date. No refunds are given within 30 days of the check in date, however, you can transfer your reservation in accordance with #16.
- We will also re-book your reservation if it is within the 30-day notice period to another date without charge, based on availability. Please note the that 30-day notice always applies to the ORIGINAL DATE, not the re-booked date. If you are unable to find a date to rebook prior to the end of the Calendar Year your reservation will non-refundable as per the 30-day cancellation rule.
- If you do not have a specific date for re-booking when you are within the 30-day period you can ask us to re-book for December and then contact us when you have a specific date. This will keep your reservation from lapsing as the booking date has passed.